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Slondiwe S
1 reviews | Active since Nov 2024
13 Nov 2024, 09:04
**** website
I am dissapointed on this site no customer service nothing i have been waiting for my account to be verified for 6 days they dont answer email and they dont have number for calls i dont recommend anyone if you dont want me to withdraw then refund my money i deposited
Helpful (0)
Replies (4)0
Replies (4)
Play.co.za's replyOfficial
13 Nov 2024, 11:57Good morning Slondiwe
After reviewing your account, we’ve noticed that multiple tickets and notifications have been sent regarding the missing FICA documents, which still need to be uploaded.
Once your account is verified with the correct documents, we’ll be able to process your withdrawal.
Additionally, when leaving a comment for our agents, please remember that a polite and clear question helps us better understand and address your concerns.
Kind Regards
PLAY.co.za Support Team
After reviewing your account, we’ve noticed that multiple tickets and notifications have been sent regarding the missing FICA documents, which still need to be uploaded.
Once your account is verified with the correct documents, we’ll be able to process your withdrawal.
Additionally, when leaving a comment for our agents, please remember that a polite and clear question helps us better understand and address your concerns.
Kind Regards
PLAY.co.za Support Team
Play.co.za's reply13 Nov 2024, 11:57
Official
Good morning Slondiwe
After reviewing your account, we’ve noticed that multiple tickets and notifications have been sent regarding the missing FICA documents, which still need to be uploaded.
Once your account is verified with the correct documents, we’ll be able to process your withdrawal.
Additionally, when leaving a comment for our agents, please remember that a polite and clear question helps us better understand and address your concerns.
Kind Regards
PLAY.co.za Support Team
After reviewing your account, we’ve noticed that multiple tickets and notifications have been sent regarding the missing FICA documents, which still need to be uploaded.
Once your account is verified with the correct documents, we’ll be able to process your withdrawal.
Additionally, when leaving a comment for our agents, please remember that a polite and clear question helps us better understand and address your concerns.
Kind Regards
PLAY.co.za Support Team
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Slondiwe S's updateReviewer Update
13 Nov 2024, 12:33You are not being honest i uploaded my ID long ago there is no missing document now i have uploaded statement if you saying i am lying check and verify my account i want to withdraw
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Slondiwe S's update13 Nov 2024, 12:33
Reviewer Update
You are not being honest i uploaded my ID long ago there is no missing document now i have uploaded statement if you saying i am lying check and verify my account i want to withdraw
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Slondiwe S's updateReviewer Update
13 Nov 2024, 12:37And why are you lying saying customer service sent me messages you kust sent those message just now after complaining if you dont want to verify my account then refund my money back
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Slondiwe S's update13 Nov 2024, 12:37
Reviewer Update
And why are you lying saying customer service sent me messages you kust sent those message just now after complaining if you dont want to verify my account then refund my money back
Play.co.za's replyOfficial
13 Nov 2024, 13:41Good afternoon Slondiwe
We have received your documents , thank you.
Your account has been updated and verified.
Kind Regards
PLAY.co.za Support Team
We have received your documents , thank you.
Your account has been updated and verified.
Kind Regards
PLAY.co.za Support Team
Play.co.za's reply13 Nov 2024, 13:41
Official
Good afternoon Slondiwe
We have received your documents , thank you.
Your account has been updated and verified.
Kind Regards
PLAY.co.za Support Team
We have received your documents , thank you.
Your account has been updated and verified.
Kind Regards
PLAY.co.za Support Team