BD
Bonny D
1 reviews | Active since May 2023
23 Jun 2025, 09:50
Terrible site
Firstly when i started playing on this site you got a cash back weekly now you get nothing it doesn't matter how much money you deposit you hardly ever win if you do win on a Friday you only get paid Monday all other sites pay you immediately with this site you only get paid the next day and most times you play your winnings back because you not allowed to deposit more money terrible site does anyone have suggestions on other sites im tired of putting in and never getting anything back
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Replies (1)
Play.co.za's replyOfficial
23 Jun 2025, 10:11Hello Bonny, and thank you for taking the time to share your feedback.
We’re sorry to hear that your recent experience hasn’t met your expectations. We do want to clarify a few important points that might help:
⏱️ Payout Timing:
While not all platforms offer immediate withdrawals, we currently offer same-day payouts for all withdrawals queued before 1 PM. Withdrawals after this cut-off are processed the next business day. That said, we’re actively working on launching instant withdrawals, and this feature will be available very soon to improve your experience.
💸 Weekly Cashback:
Our weekly cashback is still very much active and is designed to support players who experience losses. Please note that cashback is calculated only on net losses, not deposits or gameplay where winnings occurred. Every Friday, players who have had losses of over R1000 during the week are eligible to claim their cashback.
🎁 Bonuses & Rewards:
We pride ourselves on offering some of the most frequent and generous bonuses in South Africa. No other local online casino matches the volume and frequency of the bonuses we distribute. We aim to keep the gameplay exciting and rewarding for all our players.We truly value your loyalty and are always looking for ways to improve. If you ever feel like something's off or if you’d like personalized assistance, please don’t hesitate to reach out to our support team. We're here to help make your experience the best it can be.
We hope you have a LUCKY day 🍀
Robyn Smith
Head of Customer Support
Play.co.za
We’re sorry to hear that your recent experience hasn’t met your expectations. We do want to clarify a few important points that might help:
⏱️ Payout Timing:
While not all platforms offer immediate withdrawals, we currently offer same-day payouts for all withdrawals queued before 1 PM. Withdrawals after this cut-off are processed the next business day. That said, we’re actively working on launching instant withdrawals, and this feature will be available very soon to improve your experience.
💸 Weekly Cashback:
Our weekly cashback is still very much active and is designed to support players who experience losses. Please note that cashback is calculated only on net losses, not deposits or gameplay where winnings occurred. Every Friday, players who have had losses of over R1000 during the week are eligible to claim their cashback.
🎁 Bonuses & Rewards:
We pride ourselves on offering some of the most frequent and generous bonuses in South Africa. No other local online casino matches the volume and frequency of the bonuses we distribute. We aim to keep the gameplay exciting and rewarding for all our players.We truly value your loyalty and are always looking for ways to improve. If you ever feel like something's off or if you’d like personalized assistance, please don’t hesitate to reach out to our support team. We're here to help make your experience the best it can be.
We hope you have a LUCKY day 🍀
Robyn Smith
Head of Customer Support
Play.co.za
Play.co.za's reply23 Jun 2025, 10:11
Official
Hello Bonny, and thank you for taking the time to share your feedback.
We’re sorry to hear that your recent experience hasn’t met your expectations. We do want to clarify a few important points that might help:
⏱️ Payout Timing:
While not all platforms offer immediate withdrawals, we currently offer same-day payouts for all withdrawals queued before 1 PM. Withdrawals after this cut-off are processed the next business day. That said, we’re actively working on launching instant withdrawals, and this feature will be available very soon to improve your experience.
💸 Weekly Cashback:
Our weekly cashback is still very much active and is designed to support players who experience losses. Please note that cashback is calculated only on net losses, not deposits or gameplay where winnings occurred. Every Friday, players who have had losses of over R1000 during the week are eligible to claim their cashback.
🎁 Bonuses & Rewards:
We pride ourselves on offering some of the most frequent and generous bonuses in South Africa. No other local online casino matches the volume and frequency of the bonuses we distribute. We aim to keep the gameplay exciting and rewarding for all our players.We truly value your loyalty and are always looking for ways to improve. If you ever feel like something's off or if you’d like personalized assistance, please don’t hesitate to reach out to our support team. We're here to help make your experience the best it can be.
We hope you have a LUCKY day 🍀
Robyn Smith
Head of Customer Support
Play.co.za
We’re sorry to hear that your recent experience hasn’t met your expectations. We do want to clarify a few important points that might help:
⏱️ Payout Timing:
While not all platforms offer immediate withdrawals, we currently offer same-day payouts for all withdrawals queued before 1 PM. Withdrawals after this cut-off are processed the next business day. That said, we’re actively working on launching instant withdrawals, and this feature will be available very soon to improve your experience.
💸 Weekly Cashback:
Our weekly cashback is still very much active and is designed to support players who experience losses. Please note that cashback is calculated only on net losses, not deposits or gameplay where winnings occurred. Every Friday, players who have had losses of over R1000 during the week are eligible to claim their cashback.
🎁 Bonuses & Rewards:
We pride ourselves on offering some of the most frequent and generous bonuses in South Africa. No other local online casino matches the volume and frequency of the bonuses we distribute. We aim to keep the gameplay exciting and rewarding for all our players.We truly value your loyalty and are always looking for ways to improve. If you ever feel like something's off or if you’d like personalized assistance, please don’t hesitate to reach out to our support team. We're here to help make your experience the best it can be.
We hope you have a LUCKY day 🍀
Robyn Smith
Head of Customer Support
Play.co.za