CF
Ch F
1 reviews | Active since Feb 2024
06 Jan 2026, 20:47
Remove me from your spam list
Signed up forth bonuses. Little did I know they meant very little. Issues with slot machines not giving bonuses and glitches out. Contacted support but never received an answer. I do not care anymore.
But I have tried to get removed from the blatant spam in sms. Get a message once a day at least. Even though I have asked to be removed from the spam list. Replying with the opt out function does nothing
Helpful (0)
Replies (1)0
Replies (1)
Play.co.za's replyOfficial
07 Jan 2026, 12:19Hi Christopher Farren,
Thank you for bringing this to our attention, and I’m genuinely sorry for the frustration this has caused.
We take feedback like this seriously, and I’d like to clarify a few points while also resolving the issue for you immediately. We could not find any prior request from you on our support channels specifically asking for your number to be removed from SMS communications. That said, we understand that this does not change your experience, and we apologise for the inconvenience.
I can confirm that your mobile number has now been manually removed, and you will no longer receive promotional messages from us.
Regarding your comments about bonuses and gameplay issues, I’m sorry to hear that this was your experience. Please know that we are always happy to investigate any reported issues should you wish to engage with us directly in the future.
Thank you for taking the time to share your feedback. Should you ever need assistance or wish to discuss anything further, you’re welcome to contact us directly.
Kind regards,
Ryan Marsh
Thank you for bringing this to our attention, and I’m genuinely sorry for the frustration this has caused.
We take feedback like this seriously, and I’d like to clarify a few points while also resolving the issue for you immediately. We could not find any prior request from you on our support channels specifically asking for your number to be removed from SMS communications. That said, we understand that this does not change your experience, and we apologise for the inconvenience.
I can confirm that your mobile number has now been manually removed, and you will no longer receive promotional messages from us.
Regarding your comments about bonuses and gameplay issues, I’m sorry to hear that this was your experience. Please know that we are always happy to investigate any reported issues should you wish to engage with us directly in the future.
Thank you for taking the time to share your feedback. Should you ever need assistance or wish to discuss anything further, you’re welcome to contact us directly.
Kind regards,
Ryan Marsh
Play.co.za's reply07 Jan 2026, 12:19
Official
Hi Christopher Farren,
Thank you for bringing this to our attention, and I’m genuinely sorry for the frustration this has caused.
We take feedback like this seriously, and I’d like to clarify a few points while also resolving the issue for you immediately. We could not find any prior request from you on our support channels specifically asking for your number to be removed from SMS communications. That said, we understand that this does not change your experience, and we apologise for the inconvenience.
I can confirm that your mobile number has now been manually removed, and you will no longer receive promotional messages from us.
Regarding your comments about bonuses and gameplay issues, I’m sorry to hear that this was your experience. Please know that we are always happy to investigate any reported issues should you wish to engage with us directly in the future.
Thank you for taking the time to share your feedback. Should you ever need assistance or wish to discuss anything further, you’re welcome to contact us directly.
Kind regards,
Ryan Marsh
Thank you for bringing this to our attention, and I’m genuinely sorry for the frustration this has caused.
We take feedback like this seriously, and I’d like to clarify a few points while also resolving the issue for you immediately. We could not find any prior request from you on our support channels specifically asking for your number to be removed from SMS communications. That said, we understand that this does not change your experience, and we apologise for the inconvenience.
I can confirm that your mobile number has now been manually removed, and you will no longer receive promotional messages from us.
Regarding your comments about bonuses and gameplay issues, I’m sorry to hear that this was your experience. Please know that we are always happy to investigate any reported issues should you wish to engage with us directly in the future.
Thank you for taking the time to share your feedback. Should you ever need assistance or wish to discuss anything further, you’re welcome to contact us directly.
Kind regards,
Ryan Marsh