1 reviews | Active since Apr 2023
Play.co.za is a very big ****
I'm extremely frustrated and disappointed with Play.co.za handling of a bonus they awarded to me and other customers yesterday. The bonus was given without any terms and conditions, and we were able to claim and play with it.
However, after we made withdrawals play.co.za suddenly claimed that some of us didn't qualify for the bonus and started rejecting our withdrawals. This has caused me significant stress, as I was relying on the money to buy food for my kids.
I find it unacceptable that Play.co.za would award bonuses without clear terms and conditions, only to retract them later and leave customers in a difficult situation. This lack of transparency and fairness is appalling.
I hope Hello Peter can help me resolve this issue and hold Play.co.za accountable for their actions. I urge others who have experienced similar issues to share their stories and demand better treatment from this company.
We offer a variety of bonuses to players based on their loyalty at PLAY.co.za. However, the bonus you used was not issued by us and is therefore considered bonus manipulation. That being said, our loyal players can enjoy even greater benefits and rewards, reflecting the value we place on their continued loyalty.
Please ensure that you only use bonuses received via SMS or those displayed on our promotions page.
Kind Regards
PLAY.co.za Support Team
We offer a variety of bonuses to players based on their loyalty at PLAY.co.za. However, the bonus you used was not issued by us and is therefore considered bonus manipulation. That being said, our loyal players can enjoy even greater benefits and rewards, reflecting the value we place on their continued loyalty.
Please ensure that you only use bonuses received via SMS or those displayed on our promotions page.
Kind Regards
PLAY.co.za Support Team