LM
Lucky M
1 reviews | Active since Jan 2024
22 May 2025, 10:12
Play.co.za at it again
It is very concerning that you guys get such nice reviews but when playing here the experience is so horrible. The site still isn't stable, all the hooks on slot games while playing, symbols changing when about to hit a win, game crushing on play and yet such nice reviews? It is very clear that people are being paid to write nice reviews, please sign me up too so i can at least get the money I'm being cheated off while playing here. How disappointing really.
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Play.co.za's replyOfficial
22 May 2025, 11:52Hi Lucky,
Thank you for taking the time to share your experience. We're truly sorry to hear that your time on our platform hasn’t met expectations — that’s never the kind of experience we want any of our players to have.
We take these concerns seriously, especially when it comes to game stability, fairness, and trust. Our team is actively working to resolve technical issues like game crashes and visual glitches, and your feedback helps us identify and prioritize what needs urgent attention.We also want to clarify that all reviews we receive are from real players. We believe in transparency and fair play across everything we do — if you feel something wasn’t right during your gameplay, we’d really like to investigate it further. Please reach out to our support team directly or share your username via private message so we can look into your specific sessions.
Your experience matters to us, and we want the chance to make things right. Thank you again for bringing this to our attention — we’re here to help, and we genuinely hope we can turn this around for you.
Warm regards,
The Play Team 🎰💬
Thank you for taking the time to share your experience. We're truly sorry to hear that your time on our platform hasn’t met expectations — that’s never the kind of experience we want any of our players to have.
We take these concerns seriously, especially when it comes to game stability, fairness, and trust. Our team is actively working to resolve technical issues like game crashes and visual glitches, and your feedback helps us identify and prioritize what needs urgent attention.We also want to clarify that all reviews we receive are from real players. We believe in transparency and fair play across everything we do — if you feel something wasn’t right during your gameplay, we’d really like to investigate it further. Please reach out to our support team directly or share your username via private message so we can look into your specific sessions.
Your experience matters to us, and we want the chance to make things right. Thank you again for bringing this to our attention — we’re here to help, and we genuinely hope we can turn this around for you.
Warm regards,
The Play Team 🎰💬
Play.co.za's reply22 May 2025, 11:52
Official
Hi Lucky,
Thank you for taking the time to share your experience. We're truly sorry to hear that your time on our platform hasn’t met expectations — that’s never the kind of experience we want any of our players to have.
We take these concerns seriously, especially when it comes to game stability, fairness, and trust. Our team is actively working to resolve technical issues like game crashes and visual glitches, and your feedback helps us identify and prioritize what needs urgent attention.We also want to clarify that all reviews we receive are from real players. We believe in transparency and fair play across everything we do — if you feel something wasn’t right during your gameplay, we’d really like to investigate it further. Please reach out to our support team directly or share your username via private message so we can look into your specific sessions.
Your experience matters to us, and we want the chance to make things right. Thank you again for bringing this to our attention — we’re here to help, and we genuinely hope we can turn this around for you.
Warm regards,
The Play Team 🎰💬
Thank you for taking the time to share your experience. We're truly sorry to hear that your time on our platform hasn’t met expectations — that’s never the kind of experience we want any of our players to have.
We take these concerns seriously, especially when it comes to game stability, fairness, and trust. Our team is actively working to resolve technical issues like game crashes and visual glitches, and your feedback helps us identify and prioritize what needs urgent attention.We also want to clarify that all reviews we receive are from real players. We believe in transparency and fair play across everything we do — if you feel something wasn’t right during your gameplay, we’d really like to investigate it further. Please reach out to our support team directly or share your username via private message so we can look into your specific sessions.
Your experience matters to us, and we want the chance to make things right. Thank you again for bringing this to our attention — we’re here to help, and we genuinely hope we can turn this around for you.
Warm regards,
The Play Team 🎰💬