AS
Allan S

1 reviews | Active since Apr 2024

10 Apr 2024, 07:10

****med by Play.co.za

I have made a deposit into my gambling account.I played and I won a sum of money .When I tried to withdraw the money 3 days ago they asked that I upload my FICA documents of which I done.It is day 3 and I still have not received my money payed into my bank account.They don't have any live chats with agents but we are gambling live ?

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Replies (1)
Play.co.za
Play.co.za's reply10 Apr 2024, 09:26
Official
Good morning Allan

I see we do have a ticket for this email. Our agents will be able to reply to your ticket within 10 min if it is between 9am and 10pm.  

The Documents we received is not completely visible. 

Please let us know via our chat option (on our site) once the new documents has been uploaded. One of our agent will get your account verified for you as fast as possible.