1 reviews | Active since Feb 2024
Immediate Request for Permanent Account Deletion and Blacklisting
am writing to express my extreme dissatisfaction with your platform, particularly with the withdrawal system, which I find unfair, manipulative, and completely unacceptable.
It’s outrageous that your platform offers instant deposit options, allowing money to be taken from users in seconds, yet when it comes to withdrawals, you impose restrictive delays, processing only during certain hours and only on weekdays. How does this make any logical or ethical sense? Why should people be able to give you their money instantly, but be forced to wait through weekends and rigid schedules just to access what rightfully belongs to them?
It is clear to me now that this system is designed to keep people gambling longer — taking advantage of those who don’t have the patience to wait for a withdrawal. I find this approach predatory and *********. Many other platforms offer fast, even instant, withdrawals — so the excuse doesn’t stand.
I’ve given your platform multiple chances in the past. I’ve left and come back, hoping things would improve. They haven’t. This time, I am done for good.
I am officially requesting the following:
Permanently delete my account and all personal information.
Blacklist me from your platform completely. I never want to see my account reopened under any circumstances.
Do not allow me to re-register, even if I try to come back in the future.
Send me a confirmation once this has been done.
If I ever find that my account has been reactivated or if I receive communication from your company again, I will report the matter immediately to the Gambling Board.
This is a final and non-negotiable decision. I no longer want to be associated with your platform in any way.
Sincerely, Unhappy player
Thank you for sharing your thoughts so openly with us. We’re always striving to improve every aspect of Play.co.za, and we’re proud of the progress we’ve made as we grow. One of our biggest milestones has been the launch of instant withdrawals, now available weekdays from 09:00 to 21:00, giving our players faster access to their winnings.
We understand how important fairness and trust are, and your feedback helps us continue refining the experience. While we’re unable to delete any player information from our systems due to strict regulatory requirements, please know that your data remains fully protected under South African gaming laws and privacy standards.
We’d love the chance to keep you as part of our community and show you the improvements we’ve made. Your voice is important to us, and we hope you’ll give us the opportunity to turn your experience into a positive one.
Warm regards,
The Play.co.za Team
Thank you for sharing your thoughts so openly with us. We’re always striving to improve every aspect of Play.co.za, and we’re proud of the progress we’ve made as we grow. One of our biggest milestones has been the launch of instant withdrawals, now available weekdays from 09:00 to 21:00, giving our players faster access to their winnings.
We understand how important fairness and trust are, and your feedback helps us continue refining the experience. While we’re unable to delete any player information from our systems due to strict regulatory requirements, please know that your data remains fully protected under South African gaming laws and privacy standards.
We’d love the chance to keep you as part of our community and show you the improvements we’ve made. Your voice is important to us, and we hope you’ll give us the opportunity to turn your experience into a positive one.
Warm regards,
The Play.co.za Team
