NN
Nomkhosi N
1 reviews | Active since Jan 2025
30 Jan 2025, 17:57
I need help for play.co.za to bring back my money
Good afternoon
On Devember they gave us promo codes to redeem but when we try to make a withdrawal they declined all our withdrawal and they took our money on our accounts
Can you please help me so that they could bring back my money
Helpful (0)
Replies (1)0
Replies (1)
Play.co.za's replyOfficial
05 Feb 2025, 13:24Good Afternoon Nomkhosi,
Thank you for reaching out and sharing your concerns. We understand how important it is to have a smooth and transparent gaming experience, and we’d be happy to clarify this for you.
Upon reviewing your account, we can confirm that you successfully requested to withdraw funds 5 times in December. Out of these, two withdrawals were canceled by you, and the remaining three were processed and paid out. Additionally, we’d like to highlight that your total withdrawals have been 17 times your deposit value, which means you’ve successfully cashed out significantly more than you deposited. Please rest assured that no funds were removed from your account by our casino.
If you have any further questions or require assistance, our support team is here to help. Feel free to contact us at [play.co.za or ***], and we’ll gladly assist you.
Your feedback is valuable to us, and we appreciate the opportunity to improve your experience.
Best regards,
Play.co.za
Customer Support Team
Thank you for reaching out and sharing your concerns. We understand how important it is to have a smooth and transparent gaming experience, and we’d be happy to clarify this for you.
Upon reviewing your account, we can confirm that you successfully requested to withdraw funds 5 times in December. Out of these, two withdrawals were canceled by you, and the remaining three were processed and paid out. Additionally, we’d like to highlight that your total withdrawals have been 17 times your deposit value, which means you’ve successfully cashed out significantly more than you deposited. Please rest assured that no funds were removed from your account by our casino.
If you have any further questions or require assistance, our support team is here to help. Feel free to contact us at [play.co.za or ***], and we’ll gladly assist you.
Your feedback is valuable to us, and we appreciate the opportunity to improve your experience.
Best regards,
Play.co.za
Customer Support Team
Play.co.za's reply05 Feb 2025, 13:24
Official
Good Afternoon Nomkhosi,
Thank you for reaching out and sharing your concerns. We understand how important it is to have a smooth and transparent gaming experience, and we’d be happy to clarify this for you.
Upon reviewing your account, we can confirm that you successfully requested to withdraw funds 5 times in December. Out of these, two withdrawals were canceled by you, and the remaining three were processed and paid out. Additionally, we’d like to highlight that your total withdrawals have been 17 times your deposit value, which means you’ve successfully cashed out significantly more than you deposited. Please rest assured that no funds were removed from your account by our casino.
If you have any further questions or require assistance, our support team is here to help. Feel free to contact us at [play.co.za or ***], and we’ll gladly assist you.
Your feedback is valuable to us, and we appreciate the opportunity to improve your experience.
Best regards,
Play.co.za
Customer Support Team
Thank you for reaching out and sharing your concerns. We understand how important it is to have a smooth and transparent gaming experience, and we’d be happy to clarify this for you.
Upon reviewing your account, we can confirm that you successfully requested to withdraw funds 5 times in December. Out of these, two withdrawals were canceled by you, and the remaining three were processed and paid out. Additionally, we’d like to highlight that your total withdrawals have been 17 times your deposit value, which means you’ve successfully cashed out significantly more than you deposited. Please rest assured that no funds were removed from your account by our casino.
If you have any further questions or require assistance, our support team is here to help. Feel free to contact us at [play.co.za or ***], and we’ll gladly assist you.
Your feedback is valuable to us, and we appreciate the opportunity to improve your experience.
Best regards,
Play.co.za
Customer Support Team