I just need assistance.

Hello

I registered an account with play.co.za last year around October . I enjoyed the online casino untill…

After my winnings I tried to deposit and it was unsuccessful and I made sure that my details were correct. I kept on trying but I was kicked out of my account, I tried to reset my password but got no OTP sms or email .

I then tried to log in with my old details but it was not successful or working anymore .

I don’t know how many times have I logged a ticket on the live chat but it’s useless because nothing comes from it SINCE OCTOBER I’ve sent multiple emails to this company but NO RESPONSE .

I get SMS’s and Emails on a daily that they are running some sort of specials but no response to their customers mails? …

I hate to say but this customer service is absurd .

All I ask is for my issue to be resolved and my fair winnings to be deposited into my account.

Thank you .