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wisani S

1 reviews | Active since Dec 2013

01 Dec 2023, 07:09

Dissatisfied.

Am really disappointed. I played Crazy time, placed a bet on 10 for R23 and luckily if had a top slot of 250. And it landed on 10 and it showed my win of 5750. I got excited and it showed last win. To my surprise the money was not reflecting on my balance and I thought it will in a few seconds or minute but still nothing. I tried to send a query and provided the times but agent keeps saying what was the bet ID. I don't know which one it was but I provided the info I could remember. I normally play on betway and never received such service. Payouts smooth all the time

0
Replies (3)
Play.co.za
Play.co.za's reply01 Dec 2023, 09:54
Official
Hi Wisani. Our support team is following up on his query regarding the betting activity on Crazy Time, and will reach out to you asap!
Play.co.za
Play.co.za's reply04 Dec 2023, 10:40
Official
Hi Wisani. I believe support has been in contact with you and this case has been a positive one :) Happy Playing
Play.co.za
Play.co.za's reply15 Jan 2024, 10:15
Official
Hi Wisani. In order to assist you, they may require more information to be able to resolve your query