KK
Kyle K
1 reviews | Active since Jan 2020
03 Oct 2024, 10:57
******* AND NO ASSISTANCE!
Truly disgusting experience and assistance!! I was on R4000 when their website went down 02-10-2024 and when i came back when it was fixed i was down to R100. I requested for assistance and they say that i plaid it out during the time the website was down! HOW THE HELL DO I PLAY WHEN THE WEBSITE IS DOWN??!!!! I do not reccomend this site at all!!!
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Replies (2)0
Replies (2)
Play.co.za's replyOfficial
04 Oct 2024, 07:04Good morning Kyle
We sent out a notification on the 2nd regarding the system error that occurred.
We understand that this was not an ideal experience, and as a gesture of goodwill, we have replaced your deposit yesterday.
Kind Regards
PLAY.co.za Support Team
We sent out a notification on the 2nd regarding the system error that occurred.
We understand that this was not an ideal experience, and as a gesture of goodwill, we have replaced your deposit yesterday.
Kind Regards
PLAY.co.za Support Team
Play.co.za's reply04 Oct 2024, 07:04
Official
Good morning Kyle
We sent out a notification on the 2nd regarding the system error that occurred.
We understand that this was not an ideal experience, and as a gesture of goodwill, we have replaced your deposit yesterday.
Kind Regards
PLAY.co.za Support Team
We sent out a notification on the 2nd regarding the system error that occurred.
We understand that this was not an ideal experience, and as a gesture of goodwill, we have replaced your deposit yesterday.
Kind Regards
PLAY.co.za Support Team
KK
Kyle K's updateReviewer Update
04 Oct 2024, 11:55Good Day,
No "Deposit" was given to me! R100 free play of which i only get 10% winnings is nothing!
I had R4000 on my account when you website went down! I logged back on when you said it was fixed and my account was broke!
I wanted to cash that out when the website was back online only to find out i had nothing to cash out!
I am so disgusted in how this has happened and as per my response on email to you, i will not stop with letting people know about this on all social media!
I want what is owed to me!
No "Deposit" was given to me! R100 free play of which i only get 10% winnings is nothing!
I had R4000 on my account when you website went down! I logged back on when you said it was fixed and my account was broke!
I wanted to cash that out when the website was back online only to find out i had nothing to cash out!
I am so disgusted in how this has happened and as per my response on email to you, i will not stop with letting people know about this on all social media!
I want what is owed to me!
KK
Kyle K's update04 Oct 2024, 11:55
Reviewer Update
Good Day,
No "Deposit" was given to me! R100 free play of which i only get 10% winnings is nothing!
I had R4000 on my account when you website went down! I logged back on when you said it was fixed and my account was broke!
I wanted to cash that out when the website was back online only to find out i had nothing to cash out!
I am so disgusted in how this has happened and as per my response on email to you, i will not stop with letting people know about this on all social media!
I want what is owed to me!
No "Deposit" was given to me! R100 free play of which i only get 10% winnings is nothing!
I had R4000 on my account when you website went down! I logged back on when you said it was fixed and my account was broke!
I wanted to cash that out when the website was back online only to find out i had nothing to cash out!
I am so disgusted in how this has happened and as per my response on email to you, i will not stop with letting people know about this on all social media!
I want what is owed to me!