JK
Jabulani K

1 reviews | Active since Mar 2024

21 Mar 2024, 10:07

Withdrawal issues

They offer R50 Signup bonus and if you win they ask you to make a deposit of R100 or more and place bets of Odds 2.0 or above in order to withdraw your winnings. Once you have done that you must wager 4× and wait for all your bets to be resulted. All this is not explained in their T&C but its a trick after trick leaving you frustrated.

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Replies (1)
Playa Bets
Playa Bets's reply15 Nov 2024, 13:52
Official
Hi Jabulani,

Thank you for sharing your experience, and we’re truly sorry to hear that you feel frustrated with our bonus terms and conditions. We understand how important it is for players to have a clear understanding of the requirements before participating in promotions, and we apologize if this was not adequately communicated.

Please note that all our promotions are subject to specific terms and conditions, which are designed to ensure fairness and transparency. We understand that the wagering requirements may have caused confusion, and we will take your feedback into consideration to improve how we communicate these terms in the future.

If you’re still experiencing issues with your account or bonus, please don’t hesitate to contact our support team at ***, and we’ll work with you to resolve the situation as quickly as possible.
We appreciate your feedback and hope to provide a better experience going forward.

Best regards,
The Playa Bets Team