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Rico G

1 reviews | Active since Aug 2018

23 Oct 2025, 06:41

VIP Manager Offers Me Booze After Massive Losses — Disgusting!

I never even contacted their official support — my so-called VIP manager on WhatsApp was messaging me directly while I was losing thousands. After everything I lost, do you know what he said?

“What do you drink so I can send you a bottle?”

That’s their idea of care — throwing alcohol at someone who’s clearly broken, instead of accountability or help. It’s disgusting, manipulative, and completely *********.

Playabets keeps people trapped with **** “cashbacks” and empty promises. Every time you lose, they make sure you think the next bet will fix it — until you’re completely drained. It’s not a casino; it’s an addiction machine built to bleed people dry.

The way they operate should be investigated. No genuine company would let staff or “VIP managers” treat players like this. I’m sharing this so others don’t fall into the same hole.

Playabets destroys lives — stay far away.

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Replies (1)
Playa Bets
Playa Bets's reply23 Oct 2025, 12:16
Official
Hi Rico,

Thank you for sharing your feedback. We take all customer concerns seriously, particularly around responsible gaming.

We would like to clarify that any gesture, such as sending any gifts, is offered solely as a small token of appreciation to loyal customers, never to encourage further play or to influence outcomes. It appears there has been a misinterpretation of this gesture in your case.

At Playa Bets, our priority is responsible gaming. We provide tools and support to help players manage their play, including deposit limits, self-exclusion, and official support channels. We encourage all customers to reach out directly if they feel overwhelmed or need assistance.

We regret that your experience was upsetting and assure you that VIP communications adhere to our policies on responsible gambling.

Kind regards,