CB
Charlene B
1 reviews | Active since Dec 2024
17 Dec 2024, 19:30
Sad...really useless.
Really Really poor service. I have tried to cash out the entire afternoon and they have the one excuse ontop of the other. This is beyond ridiculous! After hours number just rings and the are not available on whatsapp that is a bullsh!,t story
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Playa Bets's replyOfficial
18 Dec 2024, 10:43Hi Charlene,
Thank you for your feedback, and we sincerely apologize for the inconvenience you experienced with your withdrawal. We completely understand how frustrating the delay must have been. We’re pleased to confirm that your query has been resolved by our support team, and we hope this brings some peace of mind.
Regarding WhatsApp support, we’d like to clarify that WhatsApp no longer permits gambling companies to maintain accounts on their platform. We apologize for any confusion this may have caused and are continually working on alternative ways to ensure our customers can reach us quickly and efficiently, our current support channels are live chat, email, social media or via telephone.
Should you have any further questions or require assistance, please don’t hesitate to contact us directly at ***.
Your feedback is invaluable to us, and we’re committed to improving your experience with us.
Kind Regards,
The Playa Bets team
Thank you for your feedback, and we sincerely apologize for the inconvenience you experienced with your withdrawal. We completely understand how frustrating the delay must have been. We’re pleased to confirm that your query has been resolved by our support team, and we hope this brings some peace of mind.
Regarding WhatsApp support, we’d like to clarify that WhatsApp no longer permits gambling companies to maintain accounts on their platform. We apologize for any confusion this may have caused and are continually working on alternative ways to ensure our customers can reach us quickly and efficiently, our current support channels are live chat, email, social media or via telephone.
Should you have any further questions or require assistance, please don’t hesitate to contact us directly at ***.
Your feedback is invaluable to us, and we’re committed to improving your experience with us.
Kind Regards,
The Playa Bets team
Best regards,
Playa Bets's reply18 Dec 2024, 10:43
Official
Hi Charlene,
Thank you for your feedback, and we sincerely apologize for the inconvenience you experienced with your withdrawal. We completely understand how frustrating the delay must have been. We’re pleased to confirm that your query has been resolved by our support team, and we hope this brings some peace of mind.
Regarding WhatsApp support, we’d like to clarify that WhatsApp no longer permits gambling companies to maintain accounts on their platform. We apologize for any confusion this may have caused and are continually working on alternative ways to ensure our customers can reach us quickly and efficiently, our current support channels are live chat, email, social media or via telephone.
Should you have any further questions or require assistance, please don’t hesitate to contact us directly at ***.
Your feedback is invaluable to us, and we’re committed to improving your experience with us.
Kind Regards,
The Playa Bets team
Thank you for your feedback, and we sincerely apologize for the inconvenience you experienced with your withdrawal. We completely understand how frustrating the delay must have been. We’re pleased to confirm that your query has been resolved by our support team, and we hope this brings some peace of mind.
Regarding WhatsApp support, we’d like to clarify that WhatsApp no longer permits gambling companies to maintain accounts on their platform. We apologize for any confusion this may have caused and are continually working on alternative ways to ensure our customers can reach us quickly and efficiently, our current support channels are live chat, email, social media or via telephone.
Should you have any further questions or require assistance, please don’t hesitate to contact us directly at ***.
Your feedback is invaluable to us, and we’re committed to improving your experience with us.
Kind Regards,
The Playa Bets team
Best regards,