SF
Shevchenko F

1 reviews | Active since Jan 2023

24 Jun 2023, 22:26

Poor promotion service

Service very much poor, as promotion but never have someone to assist when you need assistance

0
Replies (1)
Playa Bets
Playa Bets's reply26 Jun 2023, 09:25
Official
Dear Shevchenko,
Thank you for bringing your feedback to our attention. We sincerely apologize that your recent experience did not meet your expectations. Our team has thoroughly reviewed our records, and we are pleased to inform you that your email has been responded to on 23/06/2023 at 15:22, 15:29 and  17:41 and your email again on 24/06/2023 at 22:35 and your bonus funds have been successfully credited.

We value your satisfaction as a customer, and we are committed to addressing any concerns you may have. If you have any further queries or questions, please don't hesitate to reach out to our dedicated support team at ***. We are here to assist you and ensure your experience with Playa Bets is nothing short of exceptional.

Once again, we apologize for any inconvenience caused and appreciate your understanding. We remain at your service and hope you have a great day.

Best regards,The Playa Bets Team