AW
Adrian W
1 reviews | Active since Sept 2023
27 Dec 2024, 13:39
Money disappeared
I played heart of rio ,got 8 frees spins ,played with R25 a bet won R7825 but It dissappear and it's not by my replays what's goin on can you please resolve it your gambling site really bad
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Replies (5)0
Replies (5)
Playa Bets's replyOfficial
27 Dec 2024, 13:54Hi Adrian,
Thank you for reaching out and sharing your concern. We understand how frustrating this must be and are here to assist you.
Our support team has already responded to your email requesting more information to investigate this matter thoroughly. Please check your inbox and provide the requested details so we can resolve this for you as quickly as possible.Your satisfaction is important to us, and we’re committed to ensuring you have a fair and enjoyable experience on our platform.
Kind regards,
The Playa Bets Team
Thank you for reaching out and sharing your concern. We understand how frustrating this must be and are here to assist you.
Our support team has already responded to your email requesting more information to investigate this matter thoroughly. Please check your inbox and provide the requested details so we can resolve this for you as quickly as possible.Your satisfaction is important to us, and we’re committed to ensuring you have a fair and enjoyable experience on our platform.
Kind regards,
The Playa Bets Team
Playa Bets's reply27 Dec 2024, 13:54
Official
Hi Adrian,
Thank you for reaching out and sharing your concern. We understand how frustrating this must be and are here to assist you.
Our support team has already responded to your email requesting more information to investigate this matter thoroughly. Please check your inbox and provide the requested details so we can resolve this for you as quickly as possible.Your satisfaction is important to us, and we’re committed to ensuring you have a fair and enjoyable experience on our platform.
Kind regards,
The Playa Bets Team
Thank you for reaching out and sharing your concern. We understand how frustrating this must be and are here to assist you.
Our support team has already responded to your email requesting more information to investigate this matter thoroughly. Please check your inbox and provide the requested details so we can resolve this for you as quickly as possible.Your satisfaction is important to us, and we’re committed to ensuring you have a fair and enjoyable experience on our platform.
Kind regards,
The Playa Bets Team
AW
Adrian W's updateReviewer Update
27 Dec 2024, 14:13So is my problem solve yet
AW
Adrian W's update27 Dec 2024, 14:13
Reviewer Update
So is my problem solve yet
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Adrian W's updateReviewer Update
27 Dec 2024, 15:02"Hi Adrian,
Thank you for contacting support, which method did you use to withdraw yesterday? as we see no pending withdrawal from yesterday if it was not approved funds would return back into your account instantly.
We do not see the winning bet for R7825 on your account however you can check and provide us with a ticket number so we can check for you further."how do I check for a ticket number if the replay is not displaying on the replays I really have no words anymore ,you suppose to check on your side I'm just a client playing it's honestly daylight *******
Thank you for contacting support, which method did you use to withdraw yesterday? as we see no pending withdrawal from yesterday if it was not approved funds would return back into your account instantly.
We do not see the winning bet for R7825 on your account however you can check and provide us with a ticket number so we can check for you further."how do I check for a ticket number if the replay is not displaying on the replays I really have no words anymore ,you suppose to check on your side I'm just a client playing it's honestly daylight *******
AW
Adrian W's update27 Dec 2024, 15:02
Reviewer Update
"Hi Adrian,
Thank you for contacting support, which method did you use to withdraw yesterday? as we see no pending withdrawal from yesterday if it was not approved funds would return back into your account instantly.
We do not see the winning bet for R7825 on your account however you can check and provide us with a ticket number so we can check for you further."how do I check for a ticket number if the replay is not displaying on the replays I really have no words anymore ,you suppose to check on your side I'm just a client playing it's honestly daylight *******
Thank you for contacting support, which method did you use to withdraw yesterday? as we see no pending withdrawal from yesterday if it was not approved funds would return back into your account instantly.
We do not see the winning bet for R7825 on your account however you can check and provide us with a ticket number so we can check for you further."how do I check for a ticket number if the replay is not displaying on the replays I really have no words anymore ,you suppose to check on your side I'm just a client playing it's honestly daylight *******
AW
Adrian W's updateReviewer Update
27 Dec 2024, 16:42It's been 2 hours no feed back on the emails and your live chatting says "My apologies for the delay, unfortunately we are no longer able to access payments system due to the upgrade" so what now something is fishy here people' money disappearing
AW
Adrian W's update27 Dec 2024, 16:42
Reviewer Update
It's been 2 hours no feed back on the emails and your live chatting says "My apologies for the delay, unfortunately we are no longer able to access payments system due to the upgrade" so what now something is fishy here people' money disappearing
AW
Adrian W's updateReviewer Update
27 Dec 2024, 17:05And I never receive money that was not approved back in to my playabets account
AW
Adrian W's update27 Dec 2024, 17:05
Reviewer Update
And I never receive money that was not approved back in to my playabets account