1 reviews | Active since Sept 2026
****mers
I would like to say I'm very disappointed in playa bets, I registered an account with them I made a deposit of 2000 and I lost now on Saturday I bought another voucher of R1000 I played and won and I received 100 free spins at a value of 6 each however when trying to make a deposit I was told that my account is closed due to irregular betting, and what is ****ing me off is that I got that money for a Matric Dance I then decided to purchase a voucher hoping to make more, now i lost the 1000 that was deposited, please advise on what to do as Matric Dance is on Friday and my parents knows that I made a payment. What further steps can I take for them to refund my 1000 and they can keep the rest as well as their free spins
Following a thorough review of your account and recent wagering activity, our risk and compliance team identified patterns that are inconsistent with standard betting activity and align with regulatory indicators for money laundering.
As a licensed operator, we have legal obligations to strictly enforce these compliance standards, which required us to restrict account access.
If you believe this determination was made in error or if you can provide additional documentation to support your account activity, please contact our support team directly on ***, so we can assist you further.Sincerely,Playa Bets Support Team
Following a thorough review of your account and recent wagering activity, our risk and compliance team identified patterns that are inconsistent with standard betting activity and align with regulatory indicators for money laundering.
As a licensed operator, we have legal obligations to strictly enforce these compliance standards, which required us to restrict account access.
If you believe this determination was made in error or if you can provide additional documentation to support your account activity, please contact our support team directly on ***, so we can assist you further.Sincerely,Playa Bets Support Team
You may supply the proof of income of the funds that were received to purchase the voucher that you deposited, you may also supply the proof of purchase of the OTT voucher.
Sincerely,
Playa Bets Support Team
You may supply the proof of income of the funds that were received to purchase the voucher that you deposited, you may also supply the proof of purchase of the OTT voucher.
Sincerely,
Playa Bets Support Team