MR
Molefe R
1 reviews | Active since Aug 2024
18 Dec 2024, 08:51
HORRIBLE SERVICE
Playabets is just a joke whereby i thought it was a good home to have fun at,my thoughts went down the drain as it have been opposite that..they send an email to me but upon my reply to them they said that email is not legit but its from as they also confirm it, consultant Bonisiwe was even rude to me ...
This site will never be the best as i don't see myself recommending it to my friends and family... everything about this site its HORRIBLE... withdrawals takes hours even days ,service very poor...as for their agents Mimi and Bonisiwe i think they where hired at the back doors,they are unprofessional
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Replies (1)
Playa Bets's replyOfficial
18 Dec 2024, 10:21Hi Molefe,
Thank you for taking the time to share your feedback. We sincerely apologize for the experience you've had. At Playa Bets, we strive to provide a seamless and enjoyable service, and it’s clear we fell short in this instance.
We understand how frustrating the delay in withdrawals must have been, we did have issues last night with FNB ewallet withdrawals and we want to reassure you that the issue has been resolved. Your feedback about the customer service experience with our agents is being taken very seriously, and we are addressing this internally to ensure such incidents do not happen again. Professionalism and respect are key values we uphold, and we will be taking steps to improve.
If you’re willing, we’d love the opportunity to turn this experience around. Please reach out to us directly at ***, and we’ll do our best to assist you further and restore your trust in us.
We truly value your feedback and hope to provide you with the level of service you deserve moving forward.
Kind regards,
The Playa Bets team
Thank you for taking the time to share your feedback. We sincerely apologize for the experience you've had. At Playa Bets, we strive to provide a seamless and enjoyable service, and it’s clear we fell short in this instance.
We understand how frustrating the delay in withdrawals must have been, we did have issues last night with FNB ewallet withdrawals and we want to reassure you that the issue has been resolved. Your feedback about the customer service experience with our agents is being taken very seriously, and we are addressing this internally to ensure such incidents do not happen again. Professionalism and respect are key values we uphold, and we will be taking steps to improve.
If you’re willing, we’d love the opportunity to turn this experience around. Please reach out to us directly at ***, and we’ll do our best to assist you further and restore your trust in us.
We truly value your feedback and hope to provide you with the level of service you deserve moving forward.
Kind regards,
The Playa Bets team
Playa Bets's reply18 Dec 2024, 10:21
Official
Hi Molefe,
Thank you for taking the time to share your feedback. We sincerely apologize for the experience you've had. At Playa Bets, we strive to provide a seamless and enjoyable service, and it’s clear we fell short in this instance.
We understand how frustrating the delay in withdrawals must have been, we did have issues last night with FNB ewallet withdrawals and we want to reassure you that the issue has been resolved. Your feedback about the customer service experience with our agents is being taken very seriously, and we are addressing this internally to ensure such incidents do not happen again. Professionalism and respect are key values we uphold, and we will be taking steps to improve.
If you’re willing, we’d love the opportunity to turn this experience around. Please reach out to us directly at ***, and we’ll do our best to assist you further and restore your trust in us.
We truly value your feedback and hope to provide you with the level of service you deserve moving forward.
Kind regards,
The Playa Bets team
Thank you for taking the time to share your feedback. We sincerely apologize for the experience you've had. At Playa Bets, we strive to provide a seamless and enjoyable service, and it’s clear we fell short in this instance.
We understand how frustrating the delay in withdrawals must have been, we did have issues last night with FNB ewallet withdrawals and we want to reassure you that the issue has been resolved. Your feedback about the customer service experience with our agents is being taken very seriously, and we are addressing this internally to ensure such incidents do not happen again. Professionalism and respect are key values we uphold, and we will be taking steps to improve.
If you’re willing, we’d love the opportunity to turn this experience around. Please reach out to us directly at ***, and we’ll do our best to assist you further and restore your trust in us.
We truly value your feedback and hope to provide you with the level of service you deserve moving forward.
Kind regards,
The Playa Bets team