LA
Lesley A
1 reviews | Active since Jul 2019
25 Mar 2025, 16:53
Game glitches when you're wunning
Since this website upgraded, their games gives all sorts of errors. When you win all of a sudden the error shows. When you contact support they are looking for all sorts of screenshots you were suppose to take to prove to them that the hames are faulty. Believe me you will bet and ot will spin and take your money and it will stop same way it did last spin. These people are ******s. I've just deposited R200. Not a single win. I use to like them. Not anymore. Stay away
Helpful (0)
Replies (1)0
Replies (1)
Playa Bets's replyOfficial
26 Mar 2025, 10:21Hi Lesley,
Thank you for sharing your feedback. We are sorry to hear about your recent experience, and we understand how frustrating it can be when things don’t go as expected.
We want to assure you that our games undergo regular testing and are designed to provide a fair and enjoyable experience. Regarding the support process, we ask players to provide screenshots to help us investigate issues more thoroughly, and we understand this may feel like an extra step.
We are committed to improving our communication and support process to make it as efficient and helpful as possible. Our support team will contact you shortly to get more information from you and assist you with this.
Kind Regards,
The Playa Bets team
Thank you for sharing your feedback. We are sorry to hear about your recent experience, and we understand how frustrating it can be when things don’t go as expected.
We want to assure you that our games undergo regular testing and are designed to provide a fair and enjoyable experience. Regarding the support process, we ask players to provide screenshots to help us investigate issues more thoroughly, and we understand this may feel like an extra step.
We are committed to improving our communication and support process to make it as efficient and helpful as possible. Our support team will contact you shortly to get more information from you and assist you with this.
Kind Regards,
The Playa Bets team
Playa Bets's reply26 Mar 2025, 10:21
Official
Hi Lesley,
Thank you for sharing your feedback. We are sorry to hear about your recent experience, and we understand how frustrating it can be when things don’t go as expected.
We want to assure you that our games undergo regular testing and are designed to provide a fair and enjoyable experience. Regarding the support process, we ask players to provide screenshots to help us investigate issues more thoroughly, and we understand this may feel like an extra step.
We are committed to improving our communication and support process to make it as efficient and helpful as possible. Our support team will contact you shortly to get more information from you and assist you with this.
Kind Regards,
The Playa Bets team
Thank you for sharing your feedback. We are sorry to hear about your recent experience, and we understand how frustrating it can be when things don’t go as expected.
We want to assure you that our games undergo regular testing and are designed to provide a fair and enjoyable experience. Regarding the support process, we ask players to provide screenshots to help us investigate issues more thoroughly, and we understand this may feel like an extra step.
We are committed to improving our communication and support process to make it as efficient and helpful as possible. Our support team will contact you shortly to get more information from you and assist you with this.
Kind Regards,
The Playa Bets team