KM
Kesevan M
1 reviews | Active since Aug 2023
03 Mar 2024, 21:03
changing rules without informing patrons.
From good service to disappointing, offering promotions to customers but not doing what is scripted on their terms and conditions. When you call support the only answer you get is rules have changed and they will get management to update the terms and conditions. As this company grows their service gets worse.
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Playa Bets's replyOfficial
15 Nov 2024, 13:56 Hi Kesevan,
Thank you for your feedback. We’re truly sorry to hear that your experience with Playa Bets has not met your expectations, especially regarding our promotions and support service.We understand how frustrating it can be when the information provided doesn’t align with your experience, and we apologize for any confusion caused by the changes you’ve encountered.
Can you please reach out to us via *** and inform us about the incident and we will look into this and get back to you.
Best regards,
The Playa Bets team
Thank you for your feedback. We’re truly sorry to hear that your experience with Playa Bets has not met your expectations, especially regarding our promotions and support service.We understand how frustrating it can be when the information provided doesn’t align with your experience, and we apologize for any confusion caused by the changes you’ve encountered.
Can you please reach out to us via *** and inform us about the incident and we will look into this and get back to you.
Best regards,
The Playa Bets team
Playa Bets's reply15 Nov 2024, 13:56
Official
Hi Kesevan,
Thank you for your feedback. We’re truly sorry to hear that your experience with Playa Bets has not met your expectations, especially regarding our promotions and support service.We understand how frustrating it can be when the information provided doesn’t align with your experience, and we apologize for any confusion caused by the changes you’ve encountered.
Can you please reach out to us via *** and inform us about the incident and we will look into this and get back to you.
Best regards,
The Playa Bets team
Thank you for your feedback. We’re truly sorry to hear that your experience with Playa Bets has not met your expectations, especially regarding our promotions and support service.We understand how frustrating it can be when the information provided doesn’t align with your experience, and we apologize for any confusion caused by the changes you’ve encountered.
Can you please reach out to us via *** and inform us about the incident and we will look into this and get back to you.
Best regards,
The Playa Bets team