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Nonkululeko N
1 reviews | Active since Sept 2016
26 Dec 2025, 04:30
48 hours pending payout
I've been waiting for my withdrawal for more than 48 hours, there's no way of communicating with their consultants, I I tried searching for Whatsapp number but it's not in use.
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Playa Bets's replyOfficial
29 Dec 2025, 10:28Dear Nonkuleko,
Thank you for contacting Playa bets, and we apologise for any frustration caused by the delay in your withdrawal and the difficulty in reaching our support team.
Please be advised that our offices were closed on Christmas Day (25 December 2025) in observance of the public holiday. Operations and customer support resumed at 6am on Boxing Day (26 December 2025). As a result, withdrawal requests submitted during this period may have experienced a delay beyond the usual processing timeframe.
We also apologise for the inconvenience caused by the WhatsApp contact number, which is currently inactive. Our official support channels, including live chat and email, are fully operational, and we encourage customers to use these platforms for assistance.
Thank you for choosing Playa Bets. Should you require further assistance, please do not hesitate to contact us through our official support channels.
Kind regards,
The Playa Bets Team
Thank you for contacting Playa bets, and we apologise for any frustration caused by the delay in your withdrawal and the difficulty in reaching our support team.
Please be advised that our offices were closed on Christmas Day (25 December 2025) in observance of the public holiday. Operations and customer support resumed at 6am on Boxing Day (26 December 2025). As a result, withdrawal requests submitted during this period may have experienced a delay beyond the usual processing timeframe.
We also apologise for the inconvenience caused by the WhatsApp contact number, which is currently inactive. Our official support channels, including live chat and email, are fully operational, and we encourage customers to use these platforms for assistance.
Thank you for choosing Playa Bets. Should you require further assistance, please do not hesitate to contact us through our official support channels.
Kind regards,
The Playa Bets Team
Playa Bets's reply29 Dec 2025, 10:28
Official
Dear Nonkuleko,
Thank you for contacting Playa bets, and we apologise for any frustration caused by the delay in your withdrawal and the difficulty in reaching our support team.
Please be advised that our offices were closed on Christmas Day (25 December 2025) in observance of the public holiday. Operations and customer support resumed at 6am on Boxing Day (26 December 2025). As a result, withdrawal requests submitted during this period may have experienced a delay beyond the usual processing timeframe.
We also apologise for the inconvenience caused by the WhatsApp contact number, which is currently inactive. Our official support channels, including live chat and email, are fully operational, and we encourage customers to use these platforms for assistance.
Thank you for choosing Playa Bets. Should you require further assistance, please do not hesitate to contact us through our official support channels.
Kind regards,
The Playa Bets Team
Thank you for contacting Playa bets, and we apologise for any frustration caused by the delay in your withdrawal and the difficulty in reaching our support team.
Please be advised that our offices were closed on Christmas Day (25 December 2025) in observance of the public holiday. Operations and customer support resumed at 6am on Boxing Day (26 December 2025). As a result, withdrawal requests submitted during this period may have experienced a delay beyond the usual processing timeframe.
We also apologise for the inconvenience caused by the WhatsApp contact number, which is currently inactive. Our official support channels, including live chat and email, are fully operational, and we encourage customers to use these platforms for assistance.
Thank you for choosing Playa Bets. Should you require further assistance, please do not hesitate to contact us through our official support channels.
Kind regards,
The Playa Bets Team