Seemed good until I DID not get my phone

My phone was sent to Platinum repairs on Wednesday. On Thursday Melony called me and advised that my that my phone is repaired. She told me that I need to make a payment and to email the proof of payment before 16:00. So that my phone can be delivered today (Friday) I made the payment and rep**** to the email address [Email Removed] (Where I received a statement) with the payment notification.<br> <br> I waited until 17:00 and NO PHONE. I called Platinum repairs, and they said that they are waiting for the proof of payment. I advised the lady that I have mailed the proof of payment to the email that I received. She advised that I need to send the proof of payment to [Email Removed] So this means, because it Friday afternoon already, My phone will only be sent on Monday, so will only have my phone on Tuesday.<br> <br> Why was I not notified that the proof of payment was not received. I did exactly what I was asked to do.