Poor service

I made an arrangement with Platinum repair to pick up my phone on 20 May 2019 in the morning. The phone was only picked up at around 17h00.

According to their consultants they straggle to get a screen for the phone but promised that the phone will be ready on Monday.

One of the consultants phoned me on Monday to make arrangements for delivery on Tuesday at 10h00. One of the consultants phone me on Tuesday at 11h15 to inform me that the phone will only be deliver on Wednesday. I informed her taht I want to speak to a manager.

A manager phoned me back informing me that the screen gives them trouble and if they can change it to a black color instead of blue. I was **** to from last week Wednesday about my phone.

I think their service is very unproffesional.