FS
Frank S

1 reviews | Active since Aug 2018

19 Jan 2023, 11:45

Great Service

12 of 10 for customer service. My phone was sent the them by Naked Insurance (also amazing company). After 3 days I was told that the device could be repaired and it would take 10 days to source the parts. I have just requested that they replace the battery while it is being repaired and was met with a great email sayin it could be done. At every point of this process they have kept me in the loop and have gone above and beyond in every possible way. The quality of the repairs is significantly better than Apple South Africa (core). And the service is amazing.

0
Replies (1)
Platinum Repairs
Platinum Repairs's reply19 Jan 2023, 15:21
Official
HI Frank, WOW! Thank you so much for that awesome compliment! We are just so happy that we can help you to repair your iPhone 12 Pro. Please feel free to contact us should you need anything else.