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Amanda D

1 reviews | Active since Mar 2009

22 Sept 2021, 16:25

Excellent service !!

Wow – what great service. (From both Suzan and Junior) After experiencing terrible service in the past when dealing with cell phone claims (other service providers used by Discovery) I did not expect much when my phone was collected 48 hours ago. But I was completely blown away with the service I received from Platinum. A photo of the driver was sent to me, the repair was done immediately. Today they called to say that the repair was done but that no drivers were available. I was happy to wait till tomorrow but they said that they would still try for today. And my phone was just delivered. With a packet of rascals as well ! This type of service is not experienced everyday, so must be commended. Than you for the great experience.

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Replies (1)
Platinum Repairs
Platinum Repairs's reply22 Sept 2021, 16:31
Official
Thank you so much! We really appreciate that great compliment and are really lucky to have star employees like Suzan and Junior who go the extra mile! Our clients are our family.
We are just so glad we could help you!