1 reviews | Active since Jul 2015
Happy with how complaint was handled
Hello Peter<br> <br> On the 15th of July I wrote a complaint to Hello Peter about Jouberts Attorneys and Platinum Residential. On Thursday last week I got a call from the MD of Platinum Residential Andrew Pe**** apologising for what I've gone through and confirming that my occupational rent would be refunded. I've also received a notification from FNB that Joubert Attorneys deposited an amount of R6,193.55 into my account . To give some colour to the story, I bought this house through Platinum in 2005 and because of the pleasant experience I had with them throughout the transaction, I went back to Platinum to facilitate the sale of the house on a sole mandate basis. <br> <br> <br> <br> I have to commend Andrew for his quick and level headed intervention when he became aware of what was happening. This has restored my faith in Platinum. <br> <br> <br> <br> Thank you Hello Peter for providing a platform for aggrieved consumers. <br> <br> <br> <br> I would like to close this matter.
