Platinum Properties Vanderbijlpark

Secrets and no communications

Deeply disappointed with the service received from Platinum Properties. We approached them after relocating provinces, seeking a reputable agency to assist in renting a property. They were eager to secure the lease and assured us that a large, fixed wall mirror—one of the property’s key features—would remain in place. We also made it clear that we did not want to rent a property that was for sale. Shortly after moving in, we discovered through another resident that the property was, in fact, on the market—something Platinum Properties failed to disclose. Since then, we have endured a stream of calls and requests for access from trustees, valuators, and inspectors. At no stage did the agency communicate openly or professionally about the sale. To add insult to injury, we later received notice that the long-mounted mirror (in place for 13 years) would be removed, again without consultation or consent. In summary, Platinum Properties has shown a disregard for transparency, tenant rights, and basic professionalism. Quick to collect payments, yet careless in communication and respect for tenants’ quiet enjoyment of their home. I cannot recommend them under any circumstances.