Zintle showed compassion and was very considerate of my situation, she listened to what I had to say and assisted me accordingly without pressurizing me to accept an option that I felt would be difficult for me in the future

Dear Thoko, 

Thank you so much for your kind feedback. We're truly grateful you took the time to share your experience. We're especially proud to hear that Zintle showed such compassion and care, it's exactly the kind of support we aim to provide. We’ll be sure to pass your appreciation on to her! 

Kind Regards

Simone Venter

Client Relationship Specialist & Client Care Supervisor