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Nontuthuko N
1 reviews | Active since Mar 2026
27 Mar 2026, 21:42
Zinhle was polite and patience as i was a bit frustrated and advised me to a lower option rather than cancelling the policy
Zinhle was polite and patience as i was a bit frustrated and advised me to a lower option rather than cancelling the policy.Thanks again
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Replies (2)0
Replies (2)
Platinum Life's replyOfficial
27 Mar 2026, 21:50Receiving your feedback is always important to us and we want to ensure that each review is handled with the attention it deserves. Our team will provide a response as soon as possible.
Platinum Life Client Care Team
Platinum Life's reply27 Mar 2026, 21:50
Official
Receiving your feedback is always important to us and we want to ensure that each review is handled with the attention it deserves. Our team will provide a response as soon as possible.
Platinum Life Client Care Team
Platinum Life's replyOfficial
30 Mar 2026, 12:51Dear Nontuthuko,
Thank you for your feedback. We’re pleased to hear that Zinhle assisted you with patience and professionalism, and was able to offer a suitable alternative to cancelling your policy. Your kind words will be shared with her.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you for your feedback. We’re pleased to hear that Zinhle assisted you with patience and professionalism, and was able to offer a suitable alternative to cancelling your policy. Your kind words will be shared with her.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply30 Mar 2026, 12:51
Official
Dear Nontuthuko,
Thank you for your feedback. We’re pleased to hear that Zinhle assisted you with patience and professionalism, and was able to offer a suitable alternative to cancelling your policy. Your kind words will be shared with her.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you for your feedback. We’re pleased to hear that Zinhle assisted you with patience and professionalism, and was able to offer a suitable alternative to cancelling your policy. Your kind words will be shared with her.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor