S
Segrai
1 reviews | Active since May 2026
01 May 2026, 10:48
You people don't st...
You people don't stick by your promise you say the 1thing but than you do something else
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Replies (2)
Platinum Life's replyOfficial
01 May 2026, 11:01Receiving your feedback is always important to us and we want to ensure that each review is handled with the attention it deserves. Our team will provide a response as soon as possible.
Platinum Life Client Care Team
Platinum Life's reply01 May 2026, 11:01
Official
Receiving your feedback is always important to us and we want to ensure that each review is handled with the attention it deserves. Our team will provide a response as soon as possible.
Platinum Life Client Care Team
Platinum Life's replyOfficial
04 May 2026, 10:51Dear Segrai,
Thank you for your feedback. We’re sorry to hear about your experience and understand your frustration. This is not the level of service we aim to provide.
Our team will be giving you a call during the day to better understand the situation and assist you further
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you for your feedback. We’re sorry to hear about your experience and understand your frustration. This is not the level of service we aim to provide.
Our team will be giving you a call during the day to better understand the situation and assist you further
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply04 May 2026, 10:51
Official
Dear Segrai,
Thank you for your feedback. We’re sorry to hear about your experience and understand your frustration. This is not the level of service we aim to provide.
Our team will be giving you a call during the day to better understand the situation and assist you further
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you for your feedback. We’re sorry to hear about your experience and understand your frustration. This is not the level of service we aim to provide.
Our team will be giving you a call during the day to better understand the situation and assist you further
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor