RG
Refilwe G

1 reviews | Active since Mar 2023

28 Apr 2023, 00:08

You guys ****mers i ...

You guys ****mers i told your consultant to cancel the insurance.... Last month you didnt take my money...why did you take it this money that i have worked hard for,i have made it clear that i dont want anything to do with you please i want my money back you ****mers

0
Replies (1)
Platinum Life
Platinum Life's reply28 Apr 2023, 07:33
Official
Dear Refilwe, 

I have received your review and would like to provide some feedback regarding this matter 

Kindly note that you spoke to one of our consultants in March and arranged for the policy to continue from this month on a adjusted premium. This was put into place as requested. This call can be sent through via email. 

Please note that I have arranged for the policy to be cancelled with immediate effect and no further deductions will occur. 

You are welcome to contact us if there is anything else I can assist with 

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor