1 reviews | Active since Jul 2017
you can't just take my money!
<p>received an email with confirmation that my debit order amount will stay the same, but a month later they deduct the increased amount anyway?? Mera Bhoola was very friendly is assisting, but the problem is still not solved.</p>
Dear Vanessa,
Thank you for taking my call.
I have followed up on your query and there was an error on our side with the cancellation of your upgrade, I can, however, confirm that the upgrade has been canceled and a refund was paid to you on the 29th of June.
Please accept my sincere apologies for any inconvenience caused.
Please feel free to contact me directly on *** or our call centre on ***for any further assistance.
Kind regards,
Tanja Yildirim
Client Care Manager
Dear Vanessa,
Thank you for taking my call.
I have followed up on your query and there was an error on our side with the cancellation of your upgrade, I can, however, confirm that the upgrade has been canceled and a refund was paid to you on the 29th of June.
Please accept my sincere apologies for any inconvenience caused.
Please feel free to contact me directly on *** or our call centre on ***for any further assistance.
Kind regards,
Tanja Yildirim
Client Care Manager