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carolyn F
1 reviews | Active since Nov 2012
27 Oct 2025, 15:46
Yolandi was very compassionate and empathetic while assisting me with a payment holiday and reduced premium when I was experiencing financial difficulty
Yolandi was very compassionate and empathetic while assisting me with a payment holiday and reduced premium when I was experiencing financial difficulty. This made it possible for me to get back on my feet, while keeping my policy and benefits instead of cancelling. Top tier service
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Replies (1)
Platinum Life's replyOfficial
27 Oct 2025, 16:22Dear Carolyn,
Thank you for sharing your experience! We’re thrilled that Yolandi could provide compassionate support and help you maintain your policy during a challenging time.
Kind Regards
Thank you for sharing your experience! We’re thrilled that Yolandi could provide compassionate support and help you maintain your policy during a challenging time.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply27 Oct 2025, 16:22
Official
Dear Carolyn,
Thank you for sharing your experience! We’re thrilled that Yolandi could provide compassionate support and help you maintain your policy during a challenging time.
Kind Regards
Thank you for sharing your experience! We’re thrilled that Yolandi could provide compassionate support and help you maintain your policy during a challenging time.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor