FF
Frances F
1 reviews | Active since Dec 2024
17 Dec 2024, 10:18
Wow! I received an e-mail stating that Platinum life is going to deduct my monthly premium days before the normal debit day
Wow! I received an e-mail stating that Platinum life is going to deduct my monthly premium days before the normal debit day. I filed a complaint to say that it is impossible under my circumstances as a pensionar. The consultant Junita van Coller rep**** promptly and said that she has arranged for the normal date. I'm thrilled to receive such swift and personal attention! Great work! Platinum life rocks! I don't have any problems with them. What a friendly team. I will continue to engage with them whenever something is not clear because they don't see their clients as only a number, but people with dignity.
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Replies (1)Platinum Life's replyOfficial
17 Dec 2024, 11:18Dear Frances
Thank you so much for your heartfelt feedback! We're absolutely delighted to hear that Junita van Coller was able to assist you promptly and personally.
We truly value your trust and are glad to know that Platinum Life's team is making a positive impact.
Providing attentive, respectful, and efficient service is our priority, and we're thrilled that you feel valued.
If you ever have any more questions or need assistance in the future, please don't hesitate to reach out.
We're here for you every step of the way!
Kind Regards
Onthatile Sekano
Client Care Consultant
Thank you so much for your heartfelt feedback! We're absolutely delighted to hear that Junita van Coller was able to assist you promptly and personally.
We truly value your trust and are glad to know that Platinum Life's team is making a positive impact.
Providing attentive, respectful, and efficient service is our priority, and we're thrilled that you feel valued.
If you ever have any more questions or need assistance in the future, please don't hesitate to reach out.
We're here for you every step of the way!
Kind Regards
Onthatile Sekano
Client Care Consultant
Platinum Life's reply17 Dec 2024, 11:18
Official
Dear Frances
Thank you so much for your heartfelt feedback! We're absolutely delighted to hear that Junita van Coller was able to assist you promptly and personally.
We truly value your trust and are glad to know that Platinum Life's team is making a positive impact.
Providing attentive, respectful, and efficient service is our priority, and we're thrilled that you feel valued.
If you ever have any more questions or need assistance in the future, please don't hesitate to reach out.
We're here for you every step of the way!
Kind Regards
Onthatile Sekano
Client Care Consultant
Thank you so much for your heartfelt feedback! We're absolutely delighted to hear that Junita van Coller was able to assist you promptly and personally.
We truly value your trust and are glad to know that Platinum Life's team is making a positive impact.
Providing attentive, respectful, and efficient service is our priority, and we're thrilled that you feel valued.
If you ever have any more questions or need assistance in the future, please don't hesitate to reach out.
We're here for you every step of the way!
Kind Regards
Onthatile Sekano
Client Care Consultant
