BL
Bob L

1 reviews | Active since Sept 2017

08 Sept 2017, 13:28

Worst salesperson best client care advisor

I received a call from a sales advisor from platinum life, who spun a great story about why my price is going to increase... nothing he said was true and this made me rethink if i should stay a client with the company. Luckly for this bad sales person they have Simone Venter in client care she was friendly, understanding and very knowledgeable she is the only reason why this review ended up being a good one she is amazing. I hope they employ more people like her and fire Nick.

0
Replies (1)
Platinum Life
Platinum Life's reply11 Sept 2017, 15:02
Official

Dear Andre,

Thank you for the amazing review.

I apologise that you had a negative experience, but am glad that I could assist and clarify the matter accordingly.

I have taken up the matter with our sales department as well, to ensure that this does not happen again

Thank you for making my day.

Kind Regards,

Simone Venter

Client Care Consultant

Platinum Life