AM
Amogelang M
1 reviews | Active since Nov 2023
23 Nov 2023, 07:31
Won't cancel policy!
I am so tired of calling to cancel the debit order. They always say they've canceled but my account still gets debited!
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Replies (2)0
Replies (2)
Platinum Life's replyOfficial
23 Nov 2023, 07:47Dear Amogelang,
Thank you so much for taking my call regarding this matter.
Please note that your policy was cancelled in October, as per your telephonic conversation with our team. All debit orders were stopped with immediate effect and there is currently no active policy on system.
Kindly advise if there is anything else we can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you so much for taking my call regarding this matter.
Please note that your policy was cancelled in October, as per your telephonic conversation with our team. All debit orders were stopped with immediate effect and there is currently no active policy on system.
Kindly advise if there is anything else we can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply23 Nov 2023, 07:47
Official
Dear Amogelang,
Thank you so much for taking my call regarding this matter.
Please note that your policy was cancelled in October, as per your telephonic conversation with our team. All debit orders were stopped with immediate effect and there is currently no active policy on system.
Kindly advise if there is anything else we can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you so much for taking my call regarding this matter.
Please note that your policy was cancelled in October, as per your telephonic conversation with our team. All debit orders were stopped with immediate effect and there is currently no active policy on system.
Kindly advise if there is anything else we can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
AM
Amogelang M's updateReviewer Update
23 Nov 2023, 12:02Thank you for following up
AM
Amogelang M's update23 Nov 2023, 12:02
Reviewer Update
Thank you for following up