Why are they forcing...

Dear Elizma, 

Our team will always ensure that you are aware of all options on your policy. Our policies are optional and you can contact us at any time to adjust or stop the benefit. Our team recently assisted you with amending your benefits, but if you are not satisfied with this, we can gladly assist further. I will be in contact with you during the day to discuss and help 

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor