C
Craig
1 reviews | Active since Sept 2025
25 Sept 2025, 12:46
Who can i speak to w...
Who can i speak to with regards to one of your agents contacting my wife with struggling to contact me about policy payment out to me
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Platinum Life's replyOfficial
25 Sept 2025, 13:14Dear Craig,
Thank you for reaching out. We’re sorry to hear about the difficulty your wife experienced in contacting you regarding your policy payment. Please contact our Client Care team directly at ***, and they will assist you promptly in resolving the matter. We’re committed to ensuring clear and smooth communication for all our clients.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you for reaching out. We’re sorry to hear about the difficulty your wife experienced in contacting you regarding your policy payment. Please contact our Client Care team directly at ***, and they will assist you promptly in resolving the matter. We’re committed to ensuring clear and smooth communication for all our clients.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply25 Sept 2025, 13:14
Official
Dear Craig,
Thank you for reaching out. We’re sorry to hear about the difficulty your wife experienced in contacting you regarding your policy payment. Please contact our Client Care team directly at ***, and they will assist you promptly in resolving the matter. We’re committed to ensuring clear and smooth communication for all our clients.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you for reaching out. We’re sorry to hear about the difficulty your wife experienced in contacting you regarding your policy payment. Please contact our Client Care team directly at ***, and they will assist you promptly in resolving the matter. We’re committed to ensuring clear and smooth communication for all our clients.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor