When reporting the claim I was treated with empathy

Item: Platinum Life
Rating: 5
Author: You went to the trouble to chat to me etc and you do not even know my name?

When reporting the claim I was treated with empathy. I was forwarded the required documentation. I was advised that I could call anytime that I required assistance. I was given regular follow--ups regarding the progress of my claim.

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Replies (1)

Platinum Life's replyOfficial

14 Feb 2025, 12:37

Thanks for sharing your claim experience with us and I am so glad that our team could support and assist during this time. We appreciate the kind words and wish you all the best.

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor

Platinum Life's reply14 Feb 2025, 12:37

Official