Rvdm
Riana van der merwe
1 reviews | Active since Jun 2024
14 Jun 2024, 09:33
When i signed uo i w...
When i signed uo i was promised a perume and i even went online and ordered it it is now 6 weeks and i received nothing and i thought dam i was quick to respond so were you but the moment i was i legal policy owner nothing is legit that was promiesed im sorry but that is how i feel
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Platinum Life's replyOfficial
18 Jun 2024, 07:05Dear Riana,
I have received your review and would like to provide some feedback regarding this matter.
Your promotional gift was redeemed and delivered on the 12th of March 2024. You received vouchers from Isabella Garcia thereafter, that you were able to spend on their website.
I am unable to track any orders made, but I have escalated your query to their team and a consultant will be in touch to assist and advise accordingly.
I apologize for any inconvenience caused
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received your review and would like to provide some feedback regarding this matter.
Your promotional gift was redeemed and delivered on the 12th of March 2024. You received vouchers from Isabella Garcia thereafter, that you were able to spend on their website.
I am unable to track any orders made, but I have escalated your query to their team and a consultant will be in touch to assist and advise accordingly.
I apologize for any inconvenience caused
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply18 Jun 2024, 07:05
Official
Dear Riana,
I have received your review and would like to provide some feedback regarding this matter.
Your promotional gift was redeemed and delivered on the 12th of March 2024. You received vouchers from Isabella Garcia thereafter, that you were able to spend on their website.
I am unable to track any orders made, but I have escalated your query to their team and a consultant will be in touch to assist and advise accordingly.
I apologize for any inconvenience caused
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received your review and would like to provide some feedback regarding this matter.
Your promotional gift was redeemed and delivered on the 12th of March 2024. You received vouchers from Isabella Garcia thereafter, that you were able to spend on their website.
I am unable to track any orders made, but I have escalated your query to their team and a consultant will be in touch to assist and advise accordingly.
I apologize for any inconvenience caused
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor