TT
Thando T
1 reviews | Active since Oct 2022
09 Oct 2025, 12:45
When I received a call from Twane I believe that’s her name, she managed to understand my situation, she initially called me to reactivate my policy however I explained that currently I’m on unpaid maternity leave of which I’m unable to pay for my policy
When I received a call from Twane I believe that’s her name, she managed to understand my situation, she initially called me to reactivate my policy however I explained that currently I’m on unpaid maternity leave of which I’m unable to pay for my policy. She understood and gave a solution that would work for me so that I don’t feel forced into agreeing in something that will fail. She made me feel important and didn’t make it about making money for Platinum Life and for that I can truly appreciate for the service rendered
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Replies (1)Platinum Life's replyOfficial
09 Oct 2025, 14:27Dear Thando,
This is such a fantastic compliment and exactly the kind of feedback that we strive for! It’s so nice to hear that Twane is so enthusiastic about delivering awesome service and we are so happy to have her on our team. We’ll be sure to show her the recognition she deserves and we look forward to keeping you impressed for years to come!
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
This is such a fantastic compliment and exactly the kind of feedback that we strive for! It’s so nice to hear that Twane is so enthusiastic about delivering awesome service and we are so happy to have her on our team. We’ll be sure to show her the recognition she deserves and we look forward to keeping you impressed for years to come!
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply09 Oct 2025, 14:27
Official
Dear Thando,
This is such a fantastic compliment and exactly the kind of feedback that we strive for! It’s so nice to hear that Twane is so enthusiastic about delivering awesome service and we are so happy to have her on our team. We’ll be sure to show her the recognition she deserves and we look forward to keeping you impressed for years to come!
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
This is such a fantastic compliment and exactly the kind of feedback that we strive for! It’s so nice to hear that Twane is so enthusiastic about delivering awesome service and we are so happy to have her on our team. We’ll be sure to show her the recognition she deserves and we look forward to keeping you impressed for years to come!
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
