VJ
Vanessa J

1 reviews | Active since Oct 2020

22 Mar 2023, 09:03

What started out as an intention to cancel my policy due to the call centre consultant not having the correct details on hand turned around into a good experience with the Platinum life consultant

What started out as an intention to cancel my policy due to the call centre consultant not having the correct details on hand turned around into a good experience with the Platinum life consultant . She managed to disperse any misgivings and concerns and I decided to stay with Platinum Life.

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Replies (1)
Platinum Life
Platinum Life's reply22 Mar 2023, 09:44
Official
Dear Vanessa, 

Thank you so much for giving our team the chance to assist and follow up regarding the situation. I am so glad that the consultant was able to address the matter 

May we always keep you smiling 

Kind Regards

Simone Venter.
Client Relationship Specialist & Client Care Supervisor