tP
taylour P

1 reviews | Active since May 2014

06 May 2015, 11:01

WHAT A DISGRACE FOR SERVICE AT PLATINUM LIFE

Another day another dime.<br> After another week passing of promising to rectify the admin issues and remove me from their data base. I sit here with no phone call made. No emails. Nothing.<br> After promising me a refund for the last two months nothing is happening.<br> I was told to sign an A4 page and send it through and it would be stopped immediately.<br> But now all of a sudden there needs to be a verbal confirmation.<br> Which was \supposed"to happen within 48 hours. <br> Shocker shocker NO PHONE CALL.<br> <br> I right this on behalf of my partner Guthrie Cooper.<br> <br> This is such an embarrassment for a business.<br> <br> Honestly and truly will NEVER recommend Platinum Life to any of my friends or the 60+ family members I have.<br> <br> Keeping Hello Peter like a blog.<br> <br> Each day there is no development will end up with a new story each and every day until someone decides to take things seriously"""

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Replies (1)
Platinum Life
Platinum Life's reply06 May 2015, 11:49
Official
Hello ingrid11,

Thank you for sharing your concerns, we always like hearing from our clients and see it as an opportunity to improve our service.

Your concern will be looked into and a client care consultant will contact to assist you.

Kind Regards
Your Client Care Team
Platinum Life