HS
HELENA S
1 reviews | Active since Jan 2026
28 Jan 2026, 15:01
WHANT TO CANCELL
premium was increased, after I have explained several times that, I would like to cancel my policy because they do not cover LUNG CANCER. I NEED AN AGENT TO CALL ME URGENTLY; NO ONE HAS PHONED YET.
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Platinum Life's replyOfficial
28 Jan 2026, 15:14Dear Helena,
We have received your review and I have looked into this matter on my side.
Your cancellation request was received and processed by our Client Care team this afternoon. A consultant from our cancellation team will be in touch to assist, so please keep an eye out for their call
Kind Regards
Simone VenterClient Relationship Specialist & Client Care Supervisor
We have received your review and I have looked into this matter on my side.
Your cancellation request was received and processed by our Client Care team this afternoon. A consultant from our cancellation team will be in touch to assist, so please keep an eye out for their call
Kind Regards
Simone VenterClient Relationship Specialist & Client Care Supervisor
Platinum Life's reply28 Jan 2026, 15:14
Official
Dear Helena,
We have received your review and I have looked into this matter on my side.
Your cancellation request was received and processed by our Client Care team this afternoon. A consultant from our cancellation team will be in touch to assist, so please keep an eye out for their call
Kind Regards
Simone VenterClient Relationship Specialist & Client Care Supervisor
We have received your review and I have looked into this matter on my side.
Your cancellation request was received and processed by our Client Care team this afternoon. A consultant from our cancellation team will be in touch to assist, so please keep an eye out for their call
Kind Regards
Simone VenterClient Relationship Specialist & Client Care Supervisor