F
Felicia
1 reviews | Active since Mar 2026
03 Mar 2026, 09:12
Well, they should be...
Well, they should be more compassionate and actually put themselves in the person's shoes that they are dealing with and they should have empathy they should actually listen to there clients and not be so pushy to sell there products
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Platinum Life's replyOfficial
03 Mar 2026, 10:52Dear Felicia
Thank you for taking the time to speak with me and for giving me the opportunity to discuss your feedback.
I’m truly sorry that your experience left you feeling unheard or pressured, that is certainly not the standard we strive to uphold. I will be in contact with you again this afternoon to gather further information and ensure that this matter is properly addressed.
I appreciate your openness and the opportunity to make this right.
Kind Regards
Simone VenterClient Relationship Specialist & Client Care Supervisor
Thank you for taking the time to speak with me and for giving me the opportunity to discuss your feedback.
I’m truly sorry that your experience left you feeling unheard or pressured, that is certainly not the standard we strive to uphold. I will be in contact with you again this afternoon to gather further information and ensure that this matter is properly addressed.
I appreciate your openness and the opportunity to make this right.
Kind Regards
Simone VenterClient Relationship Specialist & Client Care Supervisor
Platinum Life's reply03 Mar 2026, 10:52
Official
Dear Felicia
Thank you for taking the time to speak with me and for giving me the opportunity to discuss your feedback.
I’m truly sorry that your experience left you feeling unheard or pressured, that is certainly not the standard we strive to uphold. I will be in contact with you again this afternoon to gather further information and ensure that this matter is properly addressed.
I appreciate your openness and the opportunity to make this right.
Kind Regards
Simone VenterClient Relationship Specialist & Client Care Supervisor
Thank you for taking the time to speak with me and for giving me the opportunity to discuss your feedback.
I’m truly sorry that your experience left you feeling unheard or pressured, that is certainly not the standard we strive to uphold. I will be in contact with you again this afternoon to gather further information and ensure that this matter is properly addressed.
I appreciate your openness and the opportunity to make this right.
Kind Regards
Simone VenterClient Relationship Specialist & Client Care Supervisor