WF
Winnie F

1 reviews | Active since Apr 2024

05 Jul 2024, 10:59

Well, I had personal...

Well, I had personal difficulties in my life, and could not maintain my policy - so I wrote an email to Platinum Life, they in turn send me an email back.. Promising to call me to discuss the matter and to see where they could assist me. A lady by the name of Tracy called me and wow! Was I impressed with the her and the quality of our conversation... Not only dit she help me, but we spoke like mother and daughter, she radiated warmth and care. I felt relieved that she could offer me a solution and peace of mind... She is definitely a asset for your company. I will recommend Platinum Life to friend and fow... Thank you platinum Life❤️

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Replies (1)
Platinum Life
Platinum Life's reply05 Jul 2024, 11:09
Official
Dear Winnie, 

We just love your feedback for Tracy and we are so proud of her for making sure that things were done your way! Thanks for showing recognition where it is due and for the great feedback - we will be sure to pass your message on to her. 

May we always keep a smile on your face 

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor