B
Beulah

1 reviews | Active since Dec 2025

29 Dec 2025, 21:06

Well I dont like pla...

Well I dont like platinum life reason I never recieved my free voucher of 1000rnd from them

0
Replies (2)
Platinum Life
Platinum Life's reply29 Dec 2025, 21:17
Official
Thank you for your feedback. We’re sorry to hear your experience didn’t meet expectations. Our team will carefully review this matter and follow up as soon as possible during business hours. Platinum Life Client Care Team
Platinum Life
Platinum Life's reply30 Dec 2025, 07:17
Official
Dear Beulah, 

I have received your review and investigated the matter using the details you provided.

Our records indicate that you were nominated by a friend or family member in August. At the time, our team attempted to contact you on several occasions to obtain the necessary details to send your promotional gift; however, they were unfortunately unable to reach you. As a result, no promotional gift was sent.

The voucher you are referring to is issued only once a specific number of referrals has been successfully provided and you are contacted by our team. This typically occurs after your details have been provided and the initial promotional gift has been sent. At present, I am unable to find any record indicating that this voucher was discussed, promised, or that the required referral threshold was met.

Should you have any alternative contact details or additional information, you are welcome to share them and I will gladly follow up further.
Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor