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1 reviews | Active since Sept 2023

27 Sept 2023, 08:59

Well I did put in a ...

Well I did put in a request to get phoned I got phoned and when I spoke to the guy on the phone i asked him to please cancel my monthly contract with you guys but he kept going on than our he will ask me less I can pay less my debit orders only going off the 31st of December but I can't afford it right now I don't have a job so I can't play anything the only breadwinner in the house is my fiance and we already had to cut down on luxuries and also his medical aid as well so we had to stop that because we have a baby we only having to pay babies medical aid at this moment

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Replies (1)
Platinum Life
Platinum Life's reply27 Sept 2023, 09:09
Official
Thank you for your review. I did try and contact you regarding this matter, but was unable to reach you. 

Our team always want to make sure that you are aware of all available options on your policy, to ensure that you can make an informed decision. I have cancelled your policy on our side with immediate effect and nothing will be deducted from your account. 

Please do not hesitate to contact us if there is anything I can assist with 

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor