TM
Tanya M

1 reviews | Active since Apr 2021

28 Mar 2024, 18:06

Well, firstly I have loved the service every year, checking up on me, and then always getting a promotional gift is of course always a bonus! But the friendly reps always fun to talk too

Well, firstly I have loved the service every year, checking up on me, and then always getting a promotional gift is of course always a bonus! But the friendly reps always fun to talk too. This year I just couldn’t afford too pay my premium, and the lady helped me by lowering the monthly payment subscription and had no problem with just getting it done. I am grateful as I thought I would loose out completely, but instead we worked out a plan. Excellent service and kindness always. Kind regards Tanya McFarlane

0
Replies (1)
Platinum Life
Platinum Life's reply02 Apr 2024, 06:36
Official
Dear Tanya, 

Our team will go the extra mile to ensure that your policy meets your needs to the fullest extent possible. Thanks for giving us the chance to help and sharing this wonderful review with us 

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor