MDm
Marie Davidson marie.davidson
1 reviews | Active since Jul 2024
30 Aug 2024, 18:02
We received excellent service from when we put a claim form in after my husband Hugh was diagnosed with prostatic cancer
We received excellent service from when we put a claim form in after my husband Hugh was diagnosed with prostatic cancer. She kept us up to date during the whole process and her empathetic manner also comforted us. She also contacted us after the claim, which was settled very quickly and enquired how my husband was doing. About 10days Leandi phoned my husband enquiring about his health and then informed him that he will receive a gift from him. The gift was delivered yesterday. We appreciate this wonderful gesture.
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Replies (1)Platinum Life's replyOfficial
02 Sept 2024, 06:35Dear Marie,
Thank you so much for taking the time to share your claims experience with us. I am so happy that our team was there to provide assistance and support every step of the way. Leandi is a true asset to our team and will always go out of her way to help - thank you for your kind words
We wish you all the best and please do not hesitate to contact us if there is anything we can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you so much for taking the time to share your claims experience with us. I am so happy that our team was there to provide assistance and support every step of the way. Leandi is a true asset to our team and will always go out of her way to help - thank you for your kind words
We wish you all the best and please do not hesitate to contact us if there is anything we can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply02 Sept 2024, 06:35
Official
Dear Marie,
Thank you so much for taking the time to share your claims experience with us. I am so happy that our team was there to provide assistance and support every step of the way. Leandi is a true asset to our team and will always go out of her way to help - thank you for your kind words
We wish you all the best and please do not hesitate to contact us if there is anything we can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you so much for taking the time to share your claims experience with us. I am so happy that our team was there to provide assistance and support every step of the way. Leandi is a true asset to our team and will always go out of her way to help - thank you for your kind words
We wish you all the best and please do not hesitate to contact us if there is anything we can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
